Smarter Medical Transportation. Measurable Results.
MaxPoint Consulting helps health plans design, optimize, and govern high-performing non-emergency medical transportation (NEMT) and non-medical transportation (NMT) programs. We partner with organizations to improve access to care, reduce total program costs, strengthen compliance, and elevate the member experience.
Whether you are transitioning away from a traditional broker model, enhancing existing operations, or modernizing your technology and workflows, MaxPoint delivers practical, results-driven solutions.
Proven Outcomes Across Cost, Quality, and Access
Our work is grounded in real-world implementation and documented performance improvement.
Over 40% reduction in cost per completed ride
Over 60% reduction in transportation-related complaints
Improved on-time performance and trip fulfillment
Faster provider payments and stronger network stability
Enhanced audit readiness and regulatory compliance
We help health plans achieve sustainable results, not short-term fixes.
Transportation is a critical link between members and care. Yet many health plans struggle with rising costs, fragmented broker models, limited visibility, and increasing regulatory scrutiny.
Common challenges include:
Long scheduling lead times and missed appointments
Limited insight into provider performance and trip execution
Exposure to fraud, waste, and billing errors
High administrative overhead
Weak accountability across vendors and networks
MaxPoint helps organizations replace complexity and uncertainty with structure, transparency, and control.
Comprehensive Solutions, Tailored to Your Model
We offer flexible, modular services designed to meet health plans where they are.
Program Transformation & In-House Transition
We help organizations build fully integrated transportation operations that deliver long-term cost control and accountability.
Workflow Redesign & Operational Excellence
We streamline intake, scheduling, authorization, and exception management processes.
Turning Transportation Into a Strategic Advantage
Broker Optimization & Hybrid Models
For plans continuing to work with brokers, we strengthen oversight, performance management, and governance.
Cost, Integrity & Compliance Management
We reduce financial risk while strengthening audit readiness and regulatory alignment.
Who We Serve
We partner with organizations responsible for delivering high-quality, compliant, and cost-effective transportation benefits, including:
Medicaid Managed Care Plans
Medicare Advantage Organizations
Regional and Multi-State Health Plans
Public Health Agencies
Integrated Care Organizations
From urban systems to rural access environments, we adapt our approach to local realities and regulatory frameworks.
Technology Advisory & Integration
We guide platform selection, implementation, and data integration to support sustainable operations.
Network & Provider Performance Management
We build stable, scalable provider networks that support access and reliability.
Leadership You Can Trust
MaxPoint Consulting was founded by Aaron Maxwell, a nationally recognized leader in healthcare transportation operations and program design.
With extensive experience modernizing large-scale NEMT and NMT programs, Aaron brings deep expertise in in-house transitions, network management, technology implementation, and regulatory compliance. His leadership ensures that MaxPoint’s work is grounded in operational reality and focused on delivering measurable value.
Let’s Improve Your Transportation Program
Every health plan’s transportation program is unique. MaxPoint works closely with your leadership and operational teams to design solutions that align with your mission, regulatory environment, and financial objectives.
Let’s start with a conversation.